Terms And Conditions

The following trading and delivery terms apply to all deliveries from “Global Frankincense Products LLC”. The terms and conditions apply in all cases where no other written agreements between you as the buyer and “Global Frankincense Products LLC” have been made.

Orders:

You can order products via our website www.lubanaoman.com. If you have inquiries about products that are not on the website, or business inquiries, please feel free to contract our Support Team: info@lubanaoman.com as how to make a purchase at www.lubanoman.com

To complete a purchase at www.lubanoman.com you must complete the following 5 steps:

  1. Find the products that you want to order and put them in the cart – by clicking on the “add to cart” icon. Then click on the basket to proceed to payment.
  2. Enter your personal information
  3. Select shipping and payment method
  4. Read and approve Luban trading terms
  5. Check that all entered information is correct and then approve the purchase

 Payment:

At www.lubanoman.com you can pay with the following payment methods:

  1. Credit cards/Debit cards : You can pay with VISA, MasterCard.

Important for MasterCard users:

When you pay with this card, your bank reserves the money for us until we send you an invoice and withdraws the money. This reservation disappears by itself after about 30 days if your order for some reason are not sent. Please note that it is not Luban who makes the reservation and that the reservation is only in your bank.

  1. Pay Pal: You can pay with Pay Pal.

Additionally, to provide you with a seamless shopping experience, we encourage you to refer to the following pages for essential information:

  1. Delivery Policies
  2. Disclaimer for Global Frankincense Products LLC
  3. Refund & Return Policy
  4. FAQ’s